Public Compliment or Complaint

The South Padre Island Police Department is dedicated to providing the best police service possible to the residents and visitors of South Padre Island. Police employees are carefully selected and given the best training available in order to provide professional service. However, you may have occasion to lodge a complaint in reference to the actions of a member of the South Padre Island Police Department. In order to be responsive to you, we are providing the following guidelines on how complaints should be made, how they are investigated and their results.

HOW ARE COMPLAINTS MADE?
Any person wishing to make a complaint may do so by coming to the South Padre Island Police Department between 8 am and 5 pm, Monday through Friday. The Police Department is located at: 4601 Padre Blvd, Second Floor, South Padre Island, Texas 78597.
TEXAS STATE LAW (Government Code 614.022) requires that all complaints against police officers be in writing and signed by the person making the complaint. Just as citizens who are arrested must be notified of the charges against them, police officers must be given copies of complaints before any disciplinary action may be taken. The person who claims to be aggrieved must make the complaint. Other persons involved in the incident may give statements as witnesses.
Traffic tickets issued or differences of opinion between police officers and citizens over the issuance of traffic tickets for the guilt or innocence of persons arrested will not be investigated unless there are specific allegations of misconduct against members of the department.
The South Padre Island Police Department prohibits its officers from engaging in racial profiling. A person wishing to make a complaint in reference to alleged racial profiling by a South Padre Island Police Officer should follow the complaint process outlined on this website.